Track Your Order Here


Help us make your transaction a smooth and pleasant one by ensuring that all your details, especially your address, are entered correctly. Check it once, check it twice or even check it thrice.
 
Please understand that we do not take responsibility and will not be liable for any incorrect information entered. Should you have entered any of your details inaccurately, please inform us immediately via email.
 
Shipping
After accepting your order, we aim to deliver your products to you as fast as possible.
 
For products to be delivered to the United Kingdom, it will take between 4 – 6 business days and delivery to the other parts of the globe takes between 7 – 18 business days starting for the date your order has been processed.
 
Order processing can take up to 1 – 3 business days after your payment has been authorised and verified.
 
Should you wish to opt for a different method of shipping from the one we provide, you will have to bear the full charges for the original shipping cost as well as the cost of returning the package to us should the item be damage during transit.
 
Please note that all delivery timeframes stated are just an estimate. It does not reflect the actual number of days for your package to be delivered to you.
 
Tracking
We will provide you with a tracking number 4-6 days after your order has been confirmed. In an event where you did not receive your tracking number after 7 days, please reach out to us via email.
 
If your tracking information states that your package has been delivered without you receiving it, kindly notify us immediately.
 
If you have any other burning questions about our shipping and tracking policies, please drop us an email at support@zenpuro.com. We will address your concerns as soon as possible.