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Please be informed that we only offer refunds and exchanges for the wrong item delivered or if the product is in damaged condition upon delivery. 

Damaged Goods
First off, we would like to apologise for any inconvenience caused. We take extensive measures in ensuring that our products are in perfect condition before shipping them out to you. However, please understand that items may be damaged during transit. Kindly notify us immediately here within 7 days of delivery of any damaged goods and we will replace the item for free (shipping charges are on us too).
If you have any other burning questions about our return and exchange policies, do feel free to reach out to us. We will address your concerns as soon as possible.